Frequently Asked Questions
Yes we do ship internationally and Free Shipping is available for all international orders over £30.00.
Please visit our Shipping Policy Page for more details.This is your answer.
Yes you can.
Simply select PayPal on Payment page and then choose the option: Pay by Debit Card or Credit Card.
Here are the steps on checkout:
Fill in your contact and shipping details and click "Continue to Payment".Choose your billing details, add Discount Code if applicable and click "Review Order".
If all details are correct click "Complete Order". You will be directed to PayPal payment page to complete your purchase securely. At this stage you can choose your payment method.
If you do have a PayPal account , click "Login" and to complete your order.
If you do not have a Paypal account, click "Pay With Your Credit or Debit Card" option (below login button). That will enable you to complete your payment with your card without any PayPal account.
UK
- The shipping and delivery is free of charge for orders over £15.00 order value.
- The shipping and delivery rate is £1.00 for orders upto £14.99 order value.
EU
- The shipping and delivery is free of charge for orders over £30.00 order value.
- The shipping and delivery rate is £6.25 for orders between £21.01 - £29.99 order value.
- The shipping and delivery rate is £3.75 for orders upto £21.00 order value.
Rest of the World
- The shipping and delivery is free of charge for orders over £50.00 order value.
- The shipping and delivery rate is £14.75 for orders between £21.01 - £49.99 order value.
- The shipping and delivery rate is £4.75 for orders upto £21.00 order value.
Please visit our Shipping Policy Page for more details.
All orders will be processed in 2-5 business days and handed over to the courier company.
Please visit our Shipping Policy Page for more details.
We accept refunds and exchanges.
Please visit our Refund Policy Page for more details.
Ballonet Socks come in two sizes. You can find UK, EU and US Conversions below:
UK 4-7 / EU 36-40 / US 6-9
UK 7.5-11.5 / EU 41-46 / US 8-12
The numbers are based on shoe sizes, so you can easily select your socks size accordingly.
We place great importance on the quality of our products and work with leading manufacturing partners in Turkey, Poland and Romania. You can find the production country on each product's description.
Ballonet Socks are OEKO-TEX® certified – an international quality standard for healthy textile products.
All Ballonet Socks are are made of double-layered combed cotton to ensure durability. They do not contain Polyester to provide breathable comfort for the feet. They are OEKO-TEX® certified – an international quality standard for healthy textile products.
We are a London-based duo dedicated to bringing boutique socks and iconic style to feet across the globe.
Please visit our About Page for more details.
You can visit our Contact Page for our company details.
You can also reach us directly via our chat service at the right bottom of each page.
